Corporate Commitment
As a result of the extremely high national unemployment rate for Visually Impaired and Blind (VIB) Individuals, SCC Services Group is committed to training and developing VIB individuals to become certified Customer Care Professionals who can deliver a high degree of customer satisfaction and retention for companies that employ them.
The corporate goals for SCC Services Group:
- To work with non-profit organizations whose clients are Visually Impaired and Blind and work with them in delivering a quality sales and customer service training curriculum.
- Work with non-profit organizations in identifying companies that will become a Valued Partner with them and commit to hiring visually impaired individuals.
Since 2012 SCC Services Group has been actively involved with Non-profit organizations focused on Visually Impaired and Blind (VIB) Individuals. Our efforts have included training VIB Individuals and positioning them to be hired in a customer service call center or administrative position in an office environment, working to create or enhance their existing call center operations and adding Visually Impaired Individuals to the SCC Services Group Team as Business Development Coordinators working in our Virtual Contact Center and Trainers co-facilitating our Customer Care Professional / Contact Center Training Curriculum.
Contact Centers and “Back-shop” office environments offer meaningful and fulfilling positions to Visually Impaired and Blind Individuals and allows them to continue to operate in a “sighted world” and achieve sustainable independence.
SCC Services Group is also committed to identify employment opportunities for VIB individuals and work with non-profit organizations to place their clients and reduce the high national unemployment rate for this group of people one position at a time.
Working with these organizations around the country and interacting with VIB Individuals we have found them to be extremely appreciative that people are willing to work and prepare them to get back into the workforce.
If you would like to learn more about the capabilities and skills of individuals who are visually impaired or blind please contact us at info@sccservicesgroup.com or Dave Kielkucki at 954-444-3668.